Processing Your Order:
- Processing Time: We understand your eagerness to receive your purchase. All orders are processed within 2-3 business days. This timeframe is essential for us to ensure the quality and accuracy of your order before it leaves our warehouse.
Shipping Your Order:
- Shipping Duration: Once processed, your order will be shipped and should arrive within 7-10 days. We strive to maintain this delivery schedule consistently, but please note that these timelines are estimates and can vary based on location and other external factors.
Additional Information:
- Tracking Your Package: After your order is dispatched, you will receive a tracking number. This allows you to monitor your package’s progress directly.
- Customer Support: Should you have any queries or require assistance with your order, please do not hesitate to contact us at support@mydivinedoll.com or call us at (803) 859-9638. Our dedicated customer support team is always ready to help you.
- International Shipping: Currently, we are focused on delivering joy within our country. International shipping options are not available at this moment.
- Changes to Your Order: If you need to make any changes to your order, please contact us immediately. We cannot modify orders once they have been processed.
- Shipping Charges: All applicable shipping charges will be displayed at checkout, prior to the final confirmation of your order.
We at My Divine Doll are committed to ensuring that your shopping experience is as delightful as the products we offer. Thank you for choosing us!